Your Guests Managed
by Expert AI Agents
Cut costs and streamline your short-term rental operations with AI agents that manage every guest interaction with precision and care.
What makes Aeve different?
Unlike other AI autopilot systems that require setting up custom workflows and managing complex rules, our technology uses independent AI agents that handle guest requests through reasoning.
Goodbye Routine Tasks
Aeve manages most of your guest messaging without any human intervention, handling routine communication from enquiry to proactive upselling, and escalating to your team when personal touch is needed.
Could we get a late check-out? We're leaving on Saturday but our flight doesn't depart until at 2 PM. Sorry for the short notice!
I just checked availability and we can accommodate a late check-out until 12:00 PM on Saturday for a $75 fee. If that works for you please let me know and I’ll send the link to confirm payment.
Scale Your Portfolio
Built for STRs
Great guest experiences start with great communication
Aeve achieves guaranteed results in two simple steps:
1Link Your PMS
Your AI agents are trained using your history of conversations with guests and listing information automatically. No manual training or technical expertise required.
2Demo & Go Live
Demo the AI responses being processed in real time for your listings. Make any tweaks if necessary, or go live directly.
80%+
Fully Automated Messaging
100%
Policy-Aligned Responses
+1.6%
Average Revenue Uplift
Official Partners
+ Compatible with many other PMSs and tools
Core
Autopilot Communication
Automate routine guest communication with confidence
Automates most guest messages with intelligent responses
- Intelligent Guest Communication
Get access to Aeve, our most advanced AI assistant, built to manage every aspect of guest communication from routine questions to complex requests with intelligence, accuracy, and a brand-consistent voice.
- Policy-Locked Responses
Every automated message aligns perfectly with your operational policies and property rules
- AI-Assisted Replies
Helps your team reply quickly and clearly, while keeping messages on-brand and consistent with your guidelines
- Real-Time PMS Integration
Seamless synchronisation with your property management system for accurate, up-to-date responses
- Smart Escalation System
Complex or sensitive issues automatically flagged and routed to your team via Slack or WhatsApp
- User Accounts
One user account
Ideal for: Property managers seeking to automate routine communications whilst maintaining quality and control
Complete
Autopilot Plus
Complete guest engagement with revenue growth
Automates 70%-90% of all guest messages with precision and boosts revenue
- Everything in Autopilot Communication, plus:
- Automated Upselling Campaigns
Maximise occupancy by offering stay extensions and gap-filling discounts, while promoting early check-ins, late check-outs, pet fees, and add-on services to increase total revenue per stay
- Review Management
Automate review management to save time, boost OTA ratings and improve ranking
- Dedicated Support
Receive guidance to help you get the most from the platform, with dedicated onboarding and support for AI customisation, upselling, and other automation features
- Revenue Analytics Dashboard
Track upsell performance and identify new revenue opportunities across your portfolio
- User Accounts
Up to 5 user accounts
Ideal for: Growth-focused operators ready to transform guest communication into a revenue driver
Custom Solutions
Other AI Services
Tailored AI solutions beyond guest communication
Expert guidance and support for operators exploring AI across all operational areas
- Beyond Autopilot:
- Custom AI Agents
Website concierge agents, host coordination bots, custom chatbots, and proactive upsell strategies tailored to your workflows
- Knowledge & Decision Automation
AI-powered knowledge bases, automated policy enforcement, and intelligent workflow routing for operational excellence
- Intelligent Operations Management
AI housekeeping coordination, automated maintenance dispatch, and task prioritisation based on urgency and guest impact
- Guest Experience Personalisation
Review management, experience detection and improvement recommendations, and customised local recommendations
Ideal for: Operators looking to implement AI beyond guest communication or seeking expert guidance on AI adoption
Ready to Simplify Your Short and Mid-Term Rental Management?
Join Aeve and discover how our AI assistant can automate your operations, enhance guest experiences, and boost your 5-star reviews. Start your journey today!
Frequently Asked Questions
Things you may want to know about Aeve AI
Aeve uses a framework designed for the STR industry to recognise the type of guest request, whether it is a late check-out, booking change, or maintenance issue. It then applies the right business rules so enquiries are handled according to your procedures or escalated to your team when needed.
Aeve is adept at learning large amounts of information from multiple source in a very short amount of time. From listing descriptions, welcome books, and historical conversations, Aeve uses this information to handle routine and repetitive inquiries automatically. It removes the need for outsourcing while improving operational consistency and the guest experience.
Absolutely! Aeve intelligently identifies upselling opportunities and can recommend upgrades, additional services, such as upselling gap nights, early check-ins, late check-outs, pet fees, and more. It can also respond back to guests once they are interested in the upsells and offers proposed.
Still have questions?